The Internet can be a shopper's paradise, as long as you know how to shop safely and avoid hidden fees. Here are some tips to make sure your online shopping experience is a positive one.
Make sure the web site is reputable.
If you're shopping on a new site that you've never done business with before and it isn't a brand name you recognize, take the time to do a little homework before you share any sensitive personal information. Look around the site to see if there's a third-party seal of approval posted from a trusted source like the Better Business Bureau Online, or Trust-E. Membership in these organizations means the web site has agreed to be held to strict standards in how they handle personal information, as well as customer complaints.
You can also enter the name of the web site or business into your favorite search engine to see what comes up. If someone has had a bad experience with the site, it may be mentioned in a user forum or consumer information site.
Only shop at sites that use secure technology.
When information is passed between your computer and the shopping site's server, it should be encrypted. If a shopping site's server uses encryption technology, your data will be scrambled into something like 'secret code' and then unscrambled when it reaches the shopping site's server, to prevent unscrupulous hackers from capturing the information during transmission.
When a shopping site asks you for any kind of personal data, there are two things to look for to know that it's using encryption technology:
- An icon of a small locked padlock will appear in the bottom right of your monitor's screen.
- The URL of the web page should begin with "https:", which also indicates that it's a secure web page.
Know what your shipping costs will be before you check out.
A reputable site will make their shipping costs easy to find, before you check out. Take the time to look for this information, to avoid any unpleasant surprises. Data collected from surveys of online shopping experiences consistently show that the one thing online shoppers dislike above all is shipping charges. - continued below ...